Strategic Human Resource Management Gaining a Competitive Advantage 2nd edition By Andrew Noe – Test Bank
Chapter 04
Analysis and Design of Work and Human Resource Planning
True / False Questions
1. The workflow process is a means for the manager to understand all the tasks required to produce several high-quality products as well as the skills necessary to perform those tasks.
TRUE
Bloom’s: Knowledge
Difficulty: Easy
Learning Objective: 04-01 Analyze an organization’s structure and workflow process, identifying the output, activities, and inputs in the production of a product or service.
Topic: 04-03 Analyzing Work Flow: Work Outputs, Processes, and Inputs
2. Once the output of a work unit has been identified, it is important to specify the quality and quantity standards for these outputs.
TRUE
Bloom’s: Knowledge
Difficulty: Moderate
Learning Objective: 04-01 Analyze an organization’s structure and workflow process, identifying the output, activities, and inputs in the production of a product or service.
Topic: 04-03 Analyzing Work Flow: Work Outputs, Processes, and Inputs
3. For teams to be effective, it is essential that the level of task interdependence be greater than the level of outcome interdependence.
FALSE
Bloom’s: Knowledge
Difficulty: Moderate
Learning Objective: 04-01 Analyze an organization’s structure and workflow process, identifying the output, activities, and inputs in the production of a product or service.
Topic: 04-03 Analyzing Work Flow: Work Outputs, Processes, and Inputs
4. The final stage in the work-flow analysis is to identify the inputs used in the development of the work unit’s product.
TRUE
Bloom’s: Knowledge
Difficulty: Easy
Learning Objective: 04-01 Analyze an organization’s structure and workflow process, identifying the output, activities, and inputs in the production of a product or service.
Topic: 04-03 Analyzing Work Flow: Work Outputs, Processes, and Inputs
5. Centralization refers to the degree to which work units are grouped based on functional similarity or similarity of work flow.
FALSE
Bloom’s: Knowledge
Difficulty: Easy
Learning Objective: 04-01 Analyze an organization’s structure and workflow process, identifying the output, activities, and inputs in the production of a product or service.
Topic: 04-04 Organization Structure
6. Functional structures tend to be less flexible, but more innovative than divisional structures.
FALSE
Bloom’s: Knowledge
Difficulty: Moderate
Learning Objective: 04-01 Analyze an organization’s structure and workflow process, identifying the output, activities, and inputs in the production of a product or service.
Topic: 04-04 Organization Structure
7. Divisional structures are most appropriate in stable, predictable environments where it is relatively easy to anticipate demands for resources and coordination requirements between jobs that are not consistent over time.
FALSE
Bloom’s: Comprehension
Difficulty: Moderate
Learning Objective: 04-01 Analyze an organization’s structure and workflow process, identifying the output, activities, and inputs in the production of a product or service.
Topic: 04-04 Organization Structure
8. Employees in functional structures tend to have more decision-making authority than their counterparts in divisional structures.
FALSE
Bloom’s: Comprehension
Difficulty: Moderate
Learning Objective: 04-01 Analyze an organization’s structure and workflow process, identifying the output, activities, and inputs in the production of a product or service.
Topic: 04-04 Organization Structure
9. Job analysis refers to the process of getting detailed information about jobs.
TRUE
Bloom’s: Knowledge
Difficulty: Easy
Learning Objective: 04-02 Understand the importance of job analysis in strategic human resource management.
Topic: 04-05 Job Analysis: The Building Block of HRM
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