Chapter 1: Leadership in Human Services and Workplace Vocabulary of Leaders and Managers

Multiple Choice

1. To raise funds for the Humane Society, a thrift shop will be considered. The board will conduct a __________ to determine how much __________ could be raised.
2. assets …. cash
3. profit margin …. market survey

*c. market survey ….cash

1. anticipate demand ….. measure

Learning Objective: 1-3

Cognitive Domain: Application

Answer Location: Prescription: Business Vocabulary Translated into Human Services Speak
Question Type: MC

2. To raise funds for the Humane Society, a thrift shop will be considered. One of the _____________ of the organization is an empty building in a good location.
3. accounts payable
4. merchandising
5. accounts receivable

* d. assets

Learning Objective: 1-3

Cognitive Domain:Application

Answer Location:Prescription: Business Vocabulary Translated into Human Services Speak
Question Type: MC

3. To raise funds for the Humane Society, a thrift shop will be considered. Even without rent, the board must consider if there would be enough __________ to cover the various _________________ such as a store racks and shelves, manger’s salary, and utilities..

*a. profit margin …. accounts payable

1. profit margin …. accounts receivable
2. cash …. merchandising
3. assets …. profit margin

Learning Objective:1-3

Cognitive Domain:Application

Answer Location:Prescription: Business Vocabulary Translated into Human Services Speak
Question Type: MC

4. Why should human services leaders improve their leadership skills?
5. Leadership skills are all the rage.
6. Leaders earn more money and have better jobs.

*c. Leaders must be able to evolve with the changing needs of clients and employees.

1. Leaders must be able to diagnose and write prescriptions.

Learning Objective:1-2

Cognitive Domain:Comprehension

Answer Location:Diagnosis: Leadership Skill Sets Needed in the Human Services Profession

Question Type: MC