ORGB 2nd Edition By Debra Nelson – Test Bank
CHAPTER 5—MOTIVATION AT WORK
MULTIPLE CHOICE
1. The process of arousing and sustaining goal-directed behavior is called:
|
a. |
energizing |
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b. |
goal setting |
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c. |
motivation |
|
d. |
expectancy theory |
ANS: C PTS: 1 DIF: Easy REF: p. 73
OBJ: 1 NAT: AACSB Reflective Thinking | Motivation Concepts
TOP: Motivation and Work Behavior MSC: K&C
2. According to the Protestant ethic, a person should work hard because hard work and prosperity would lead to a place in heaven. The organizational scholar who advanced the Protestant Ethic notion was:
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a. |
John Calvin |
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b. |
Sigmund Freud |
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c. |
Adam Smith |
|
d. |
Max Weber |
ANS: D PTS: 1 DIF: Easy REF: p. 73
OBJ: 1 NAT: AACSB Reflective Thinking | Motivation Concepts
TOP: Motivation and Work Behavior MSC: K&C
3. Which of the following statements is most accurate regarding the current state of motivation theories?
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a. |
The reinforcement approach to motivation has been found to be superior to other motivational models. |
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b. |
Freud’s psychodynamic theory of motivation has generally been supported with the strongest empirical evidence. |
|
c. |
There are several approaches to motivation, and one or another may be useful in specific organizational contexts, with specific individuals or groups, at different times. |
|
d. |
The motivational models that make strong economic assumptions regarding human motivation have received the most universal acceptance. |
ANS: C PTS: 1 DIF: Moderate REF: p. 73-74
OBJ: 1 NAT: AACSB Reflective Thinking | Motivation Concepts
TOP: Motivation and Work Behavior MSC: S&E
4. Frederick Taylor’s scientific management advanced the idea that:
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a. |
unfulfilled needs acted as motivation |
|
b. |
the relationship of management and labor should be one of cooperation rather than conflict |
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c. |
money was not a motivator |
|
d. |
self-interest and economic gain are motivators for the owners of production and not the employees of owners |
ANS: B PTS: 1 DIF: Moderate REF: p. 74
OBJ: 1 NAT: AACSB Reflective Thinking | Motivation Concepts
TOP: Motivation and Work Behavior MSC: K&C
5. The basic motivational assumption within Taylor’s scientific management is the same as within Adam Smith’s political economic notions which is:
|
a. |
both intrinsic and extrinsic factors influence motivation |
|
b. |
ungratified needs motivate behavior |
|
c. |
individuals are largely motivated by power, affiliation, and achievement |
|
d. |
people are motivated by self-interest and economic gain |
ANS: D PTS: 1 DIF: Easy REF: p. 74-75
OBJ: 1 NAT: AACSB Reflective Thinking | Motivation Concepts
TOP: Motivation and Work Behavior MSC: K&C
6. Adam Smith formulated the “invisible hand” and the free market to explain the motivation for individual behavior. The “invisible hand” refers to:
|
a. |
psychological determinants of behavior |
|
b. |
unconscious motives |
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c. |
internal needs |
|
d. |
unseen forces of a free market system |
ANS: D PTS: 1 DIF: Easy REF: p. 74
OBJ: 1 NAT: AACSB Reflective Thinking | Motivation Concepts
TOP: Motivation and Work Behavior MSC: K&C
7. Modern management practices such as employee management recognition programs, flexible benefits packages, and stock ownership plans emphasize:
|
a. |
internal needs |
|
b. |
intrinsic motivation |
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c. |
external incentives |
|
d. |
psychodynamic theory |
ANS: C PTS: 1 DIF: Moderate REF: p. 74-75
OBJ: 1 NAT: AACSB Reflective Thinking | Motivation Concepts
TOP: Motivation and Work Behavior MSC: K&C
