Organizational Behavior Human Behavior at Work John Newstrom 14th edition – Test Bank
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Chapter 5
Motivation
True/False Questions
1. Motivation originates from within an individual.
Ans: True
Page: 116
Difficulty: Easy
2. High expectations sometimes make it difficult for achievement-oriented managers to delegate effectively.
Ans: True
Page: 118-119
Difficulty: Medium
3. People with power motives work better when they are complimented for their favorable attitudes and cooperation.
Ans: False
Feedback: People with affiliation motives work better when they are complimented for their favorable attitudes and cooperation.
Page: 119
Difficulty: Medium
4. Managers with strong needs for affiliation are always the most effective.
Ans: False
Feedback: Managers with strong needs for affiliation may have difficulty being effective managers.
Page: 119
Difficulty: Medium
5. Power-motivated people make excellent managers if their drives are for personal power rather than institutional power.
Ans: False
Feedback: Power-motivated people make excellent managers if their drives are for institutional power instead of personal power.
Page: 119
Difficulty: Medium
6. The theories of Maslow, Herzberg, and Alderfer build on the distinction between primary and secondary needs.
Ans: True
Page: 121
Difficulty: Easy
7. Giving more of the same reward can have a diminishing impact on motivation.
Ans: True
Page: 122
Difficulty: Medium
8. According to Maslow’s hierarchy of needs, the lower-order needs do not have to be satisfied for employees to move on to the high-order needs.
Ans: False
Feedback: According to Maslow’s hierarchy of needs, unless the two lower-order needs (physiological and security) are basically satisfied, employees will not be greatly concerned with higher-order needs.
Page: 122
Difficulty: Medium
9. Herzberg’s theory of motivation is universally applicable.
Ans: False
Feedback: The Herzberg model is not universally applicable, because it was based on and applies best to managerial, professional, and upper-level white-collar employees.
Page: 124
Difficulty: Medium
10. According to Alderfer’s E-R-G model, pay, physical working conditions, and job security can all address growth needs.
Ans: False
Feedback: According to Alderfer’s E-R-G model, pay, physical working conditions, and job security can all address existence needs.
Page: 124
Difficulty: Medium
