Organizational Behavior Emerging Knowledge 5th Edition by Steven McShane – Test Bank
Chapter 04
Workplace Emotions, Attitudes, and Stress
True / False Questions
1. Emotions represent the cluster of beliefs, assessed feelings, and behavioral intentions towards something or someone.
True False
2. Emotions are brief events or “episodes”.
True False
3. Moods represent our reaction to specific people or events, whereas emotions are not directed toward anything in particular.
True False
4. People are consciously aware of most emotions they experience.
True False
5. Emotions generate a core effect that something is good or bad, helpful or harmful, to be approached or avoided.
True False
6. Strong emotions trigger our conscious awareness of a threat or opportunity in the external environment.
True False
7. Moods are less intense emotional states that are not directed toward anything in particular.
True False
8. Emotions are communications to ourselves, which serve to put us in a state of readiness.
True False
