Operations Management 13th Edition by William J Stevenson – Test Bank
Chapter 04 Test Bank – Static
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1. |
Global teams provide diversity while eliminating conflicts and miscommunication. FALSE Using globally diverse design teams increases the risks of conflicts and miscommunication. |
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AACSB: Diversity |
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2. |
A house of quality is achieved when no department in a single location has more than 15 percent rejects. FALSE The house of quality is a means of integrating the voice of the customer into the product or service development process. |
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AACSB: Reflective Thinking |
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3. |
Concurrent engineering is another term for sequential development. FALSE Concurrent engineering involves simultaneous product and production development. |
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AACSB: Reflective Thinking |
4.
One of the main advantages of standardization is that it increases the potential variety of products.
FALSE
Standardization reduces the variety of products.
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AACSB: Reflective Thinking |
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5. |
A disadvantage of standardization is the possibility of standardizing designs too early, which may make them difficult to modify in the future. TRUE Standardization locks firms into designs that aren’t easily changed. |
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AACSB: Reflective Thinking |
